02.10.2019 - 06.10.2019
This week I have completed UC ATLAS items and normal ATLAS items.
I have processed several change in circumstances and new claims.
25.11.2019 - 01.12.2019
Wednesday 27.11.2019 Spent the morning going through the UC ATLAS I had received for this week. Checking when each claim had last been updated and if the income update I had received was a significant change or not. I also received some new work in my tray which is a brand new way of working to reduce the UC ATLAS workload. Each ATLAS batch is now being given to GovTech who will strip out any unnecessary notifications and then send it back to us to be loaded to Northgate and Anite. For each set of ATLAS notifications there will be a corresponding PDF document in Anite and the work is now distributed as new tray work rather than a list of ATLAS to accept on a spreadsheet. I found the new PDF's a lot easier to read and interpret than the previous way we worked. The afternoon was my study time. Thursday 28.11.2019 Spent today doing normal ATLAS work. These were mainly change of addresses that had outstanding work in Anite to be pro...
Did you learn anything new from this week or have any unusual cases?
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