14/10/19 - 20/10/19
During this week at work I completed the following work:
- UC ATLAS items accepted and calculated or written out for further information if necessary.
- ATLAS items accepted. These were for ESA, PC, DLA/PIP, IS and JSA or address updates. Again these were either calculated or I had to write to customer for further information.
- Completed new claim work and benefit change in circumstances
- Went through my matched and expired pending work
- Answered several calls from the public and either dealt with the query myself or transferred through to the officers dealing with the calls.
During my 20% study time I completed:
- Maths progress test
- English progress test
- Went through the evidence sheet and made notes and a plan of the claims I need to complete the course.
- Looked through my intray to see if I had any work that I could match to the skills
- Looked at the safeguarding course
- Uploaded my fire safety to skilsure
Is there anything you can apply from this week in your job role going forward?
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