14/10/19 - 20/10/19


During this week at work I completed the following work:

  • UC ATLAS items accepted and calculated or written out for further information if necessary. 
  • ATLAS items accepted. These were for ESA, PC, DLA/PIP, IS and JSA or address updates. Again these were either calculated or I had to write to customer for further information.
  • Completed new claim work and benefit change in circumstances
  • Went through my matched and expired pending work
  • Answered several calls from the public and either dealt with the query myself or transferred through to the officers dealing with the calls. 
During my 20% study time I completed:

  • Maths progress test
  • English progress test
  • Went through the evidence sheet and made notes and a plan of the claims I need to complete the course. 
  • Looked through my intray to see if I had any work that I could match to the skills 
  • Looked at the safeguarding course
  • Uploaded my fire safety to skilsure

Comments

  1. Is there anything you can apply from this week in your job role going forward?

    ReplyDelete

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